Help and Support

Online Help & Tutorials
Support & Training
Almost 24x7 email/phone support: geoff@gmcl.com
1-866-438-2101 toll free in USA/Canada
+1 780 438-2101

DBDOC Workshops

DBDOC Installation & Upgrades

Information about all aspects of DBDOC can be found in the online help (and on your DBDOC CD). Don't hesitate to call or email if you have questions.

Installation

Operating system requirements and installation notes
Installing DBDOC: How to install the complete DBDOC system for the first time.
Install & share Hyperview and the M14 over a network: The typical installation - Hyperview is in a shared network location.
Install an individual copy of Hyperview: Sometimes you need to install an individual copy of Hyperview, for example on a laptop you will be taking offsite.
Installing the CIUMon online data server: How to install one or more copy of the CIUMon data server.

License Key

Get a license key: To run the DBDOC build system (BuildPlus) and live data server (CIUMon), you need a key from GMCL. A key is not required to run Hyperview.

Upgrades

Upgrading your DBDOC installation: When you upgrade your DBDOC installation, it's important to upgrade the component applications in the right order.
Download Hyperview and CIUMon upgrade kits: For current users (requires login).
Support and Update Service: Easy upgrades, support & analysis.

Last updated July 07, 2011

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