If you have problems using CIUMon as a service

It can be much easier to diagnose a problem with a CIUMon service if you set it up to interact with the desktop.

Other things that may be useful when troubleshooting are stopping the service or preventing it from starting on reboot.

If you get a Microsoft Visual C++ Runtime Library Runtime Error when trying to run CIUMon as a service

The Microsoft Visual C++ Runtime Library Runtime Error usually indicates that you did not have administrator rights when you created the service. When installing CIUMon or creating a CIUMon service, you need to be logged on to the computer as an administrator with network access privileges. To eliminate the error:

  1. Use or create a domain account with local machine administrator privileges, including network access.
  2. Give the account a "static" password, i.e. a password that does not expire.
  3. Install CIUMon while logged in as that user.
  4. Run CIUMon as a service under that user.

A Microsoft Visual C++ Runtime Library Runtime Error may also appear if you have an old version of CIUMon on your computer, and you install a newer version to a different directory. To eliminate the error, uninstall and then reinstall CIUMon. After reinstalling CIUMon, you will need to set up CIUMon to connect to your CIU.